We know you want more than hardware.
You want answers. And this page is a great place to start.
Do you have a minimum order requirement?
There is no minimum.
What if a product is out-of-stock?
The product may be on its way to us. We’ll let you know when it will ship.
What is your return policy?
You can read our complete Return Policy here.
What methods of payment do you take?
Open account, Visa, MasterCard, American Express and cashier’s check.
How can I track my order?
Once your order has shipped, you will receive a tracking number to follow.
How can I cancel an order?
If you would like to cancel an online order, please call your sales rep or 1-800-348-2263. If you’ve already received product, our Return Policy will be in effect.
Can I pick up my order at a location?
We offer will call from 8:00 a.m. to 5:00 p.m. Pacific Time, Monday through Friday at our office in San Leandro CA.
Access Hardware Supply
14447 Griffith Street
San Leandro, CA
We also offer 24-hour will call for our customers. Please contact one of our sales professionals to set up an access code. Orders must be picked up at our office in San Leandro CA.
Our experience with government procedures helps our customers open doors to opportunity by meeting the expectations and schedules of demanding contracts.
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